Our Code of Ethics

Our Code of Ethics

Shanks Heating & Cooling

Our Mission

Here at Shanks Heating & Cooling, we promise to deliver an exceptional heating and cooling service for our customers along with a top-notch client experience. This will result in happiness in our community and give our employees a sense of pride when they put on their uniforms. It is our mission to set the standard for other companies in our service region as we grow to create a lasting effect on the entire HVAC industry. We will strive for new levels of excellence on a daily basis and create a professional and family environment for our employees.

Our Values

We will strive to have the highest standard of integrity by:


  1. Being fair and honest in all our dealings.
  2. Always doing the right thing.
  3. Following the Golden Rule.

Our Goals

  • Go above and beyond in every interaction striving to be the best and exceed our customers’ expectations with every opportunity we are given
  • Through customer feedback we will be accountable for our results, with each team member having a clear understanding that ethical behavior and our high standards of conduct will NEVER be compromised.
  • Our code of conduct will be simple: Treat others as you would want to be treated.

Our Vision

At Shanks Heating & Cooling, we will strive towards providing top-quality and innovative products at a great value. We will grow and expand into other areas bringing the same timeless values in every area we go to. We will exceed our customers’ satisfaction with outstanding service and superior support.


Call (816) 280-6043 today for all your heating and cooling needs.

Available for Your HVAC Needs Around the Clock

Call Us 24/7

Get a FREE estimate on any new equipment installation.

(816) 280-6043

(816) 280-6043
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"Our AC went out and Shanks’s team was there within 24 hours to get our house cool again. Thank you for being so responsive and efficient!"

- Chris C via Google

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