Register Your New Equipment to Get Your Full Warranty

Your American Standard heating or cooling system comes with a manufacturer warranty, but in many cases you only get the full coverage if the equipment is registered — and you have just 60 days to do it. Here's how to make sure you're covered.

Why Registering Matters

Every manufacturer handles this a little differently, and details can vary by brand and model. Here's a real example using American Standard, one of the brands we install:

Parts, not labor: the manufacturer warranty covers the parts. See below for what Shanks covers.

Have a 90% furnace? The lifetime heat exchanger warranty only applies if the furnace is registered. If it isn't registered, you don't get that lifetime coverage.

Shanks Lifetime Install Warranty: We Own Our Mistakes

Every Shanks install comes with a lifetime install warranty. If something fails because of how Shanks installed or designed your system, we'll come back and fix our mistake, for the life of your equipment.

What it covers:

• True install errors by Shanks
• Mistakes in how Shanks designed your install

What it doesn't cover:

• Equipment failures. If a part, compressor, or other component fails on its own, that goes through the manufacturer warranty (another reason to register).
• Neglect or lack of maintenance.
• Wear and the nature of things that aren't an install mistake. For example: vibration over time that causes a refrigerant leak or loosens nuts, or the ground settling so the outdoor unit shifts or turns.

Want labor coverage beyond that? We offer labor warranties of up to 10 years. Just ask, and we'll go over the options with you.

Warranty terms are set by each manufacturer and can vary by brand and model. New construction home with Shanks American Standard equipment: registration is not automatic. Register your equipment online with American Standard within 60 days of closing (go to americanstandard.com, scroll down to Warranty and Registration, and follow the prompts); need help, call Shanks at (816) 258-2056 and we'll walk you through it. Bought a resale house that already had American Standard equipment: transfer within 90 days of purchasing the home ($99 fee) — call 855-260-2975 and press 0, or use the Warranty and Registration page at americanstandard.com. Shanks replaced equipment in a home you already owned: as a courtesy, Shanks will register it for you — call Shanks at (816) 258-2056 within 60 days with your name, phone, address, and email. Prefer to do it yourself? Register online with American Standard within 60 days (go to americanstandard.com, scroll down to Warranty and Registration, and follow the prompts). Either way, it must be registered within 60 days. If you're unsure which one fits you, call Shanks at (816) 258-2056 and we'll help you check. Shanks lifetime install warranty: covers true Shanks install or install-design mistakes for the life of the equipment. It does not cover equipment failures (manufacturer warranty), neglect or lack of maintenance, or wear that isn't an install mistake, such as vibration causing a refrigerant leak or loose nuts, or ground settling that shifts the outdoor unit.